FAQ

1. IS BSUREALIGNERS AN INVISALIGN CERTIFICATION COURSE?

Bsurealigners is designed to offer help and educate doctors in their clear aligner journey. Bsurealigners does not provide  any certification for any clear aligner technique.

6. WHAT IF I DO NOT HAVE AN INTERNATIONAL CREDIT CARD?

You can pay by bank transfer or PayPal. Details appear on the website.

2. CAN I PRESENT MY OWN CASES IN THE CLINCHECK SESSION BY BSUREALIGNERS TEAM?

The Clincheck sessions by the Bsurealigners team will review cases treated by one of the team members, who will walk the participants through the entire process of planning the case, anchorage consideration, biomechanics, attachments, etc.
If a registered member of Bsurealigners wishes to present his own case, he should reserve a place in one of the private sessions.

7. I CANNOT ATTEND THE WEBINARS LIVE DUE TO TIME THE DIFFERENCE BETWEEN EUROPE AND MY COUNTRY. HOW CAN I ENJOY BSUREALIGNERS?

As said, all webinars are recorded and remain available for one month. So, every registered member can view them if he failed to attend the live session, or if he wishes to review it

3. HOW DO I BOOK A PRIVATE SESSION?

If you are a registered member, you can click on the button of private sessions and book a date convenient to you.

8. I WANT TO CANCEL MY REGISTRATION. HOW CAN I DO THIS?

The cancellation of a registration that has already been paid, after 48 hours of the operation, entails a 50% penalty for the user in return. The request for cancellation should arrive by mail prior to that period.  If more than 48 hours passed, there is 100% cancellation fee.

4. WHAT CAN I DO IF I MISS ONE OF THE ONLINE WEBINARS BY THE BSUREALIGNERS TEAM?

All Bsurealigners webinars are recorded and will appear on the dashboard of registered members of the website for one month. Thereafter, the lectures will be deleted. Private sessions are not recorded.

9. IS MY ONLINE PAYMENT SECURED?

Our website works with the SSL protocol. Credit card details are not kept on our website and are therefore highly secure.

5. I REGISTERED FOR PRIVATE SESSION AND COULD NOT ATTEND. WHAT SHOULD I DO?

The private sessions are limited to 10 people only and, therefore, once you enroll to such a session, you take the place of another member and, therefore, it cannot be cancelled.

10. I AM USING CLEAR ALIGNERS WHICH ARE NOT INVISALIGN. HOW CAN I BENEFIT FROM BSUREALIGNERS?

Bsurealigners is designed to help and educate doctors with any clear aligner technique. Since this technology is totally different from brackets, and is not taught in most universities, Bsurealigners will guide and mentor users so they can use aligners in the most efficient, optimal and pleasant way.

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